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Wholesale Inventory Network LLC (WIN)


Country United States
State Alabama
City Spring Hill

Wholesale Inventory Network LLC (WIN) Reviews

  • Jul 30, 2018

Status
Grammar | Sentence case | Grammar + Sentence case

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Wholesale inventory network is a scam company and ripoff that prays on unsuspecting persons, such as the elderly retired.

With the promise of a free cruise, airfare and hotel, we attended a vacation seminar in brooksville, fl on 24 june 2016 and ended up purchasing a lifetime platinum membership in their vacation club, wholesale inventory network, llc Aka win) for $4,295. The original stated price was $14,995 which win stated was specially discounted at $9995 for that day only before various qualifying discounts. Our sole reason for purchasing this win vacation club lifetime membership was for the promised substantial savings on cruises since our primary vacation passion is going on ocean cruises. The substantial savings was to be provided after completion of each cruise in the form of rebate checks equal to the amount of their commissions paid to them by the applicable cruise lines. The win representative giving the presentation on that date stated that win was the largest travel club in the us and made over $60,000,000 annually from their annual renewal fees of $199 from over 300,000 members, plus the sale of their memberships. With that huge membership, we felt very confident that we were dealing with an honest and reputable company. During our sit down with a membership person, i asked how soon rebates would be received and we were told within a few weeks after completion of travel. It was not until 3 months after we completed our first cruise booked with win that we actually realized that we had a problem.

While we purchased our lifetime platinum membership in june of 2016, the first opportunity that we had to book our initial cruise through win did not present itself until march of 2017. From march 2017 to mid-january 2018, we booked the following three cruises based on the stated rebates:

Booked 3-23-17 sail dates 10/13-20/17 canada & new england from quebec $580 rebate

Booked 10-24-17 sail dates 1/28/18-2/5/18 eastern caribbean from port canaveral $350 rebate

Booked 1-18-18 sail dates 4/22-29/18 western caribbean from miami $200 rebate

Total rebates due but never paid $1130

During one of the phone calls i made to win about a month after we completed our first cruise, i was told that rebates would be mailed out within 90 days after completion of travel because it took that much time for the numerous cruise lines they dealt with to complete their associated accounting with respect to commissions, as well as win’s own accounting process then mailing out the checks. I accepted that explanation. While not happy with the significant change from “within a few weeks” to “within 90 days”, i accepted that explanation because i did not know what was actually involved in that process but it seemed that it might take that long.

We expended considerable time and effort from december 2017 through 21 june of 2018 trying to get win to pay us our earned rebate checks via numerous phone calls, emails, and messages submitted via their website - all of which were obviously ignored since we never received the common courtesy of any returned phone calls or email replies. We even filed a complaint with the bbb who forwarded our complaint to win and made several attempts to get them to respond but win never answered the bbb as well.

After waiting over 9, 6, and 3 months, for our first, second, and third rebates, respectively, that never arrived, win had exhausted our patience to the point that we finally realized that we were duped into a scam by win and were never going to receive any rebates. Therefore, win left us no further recourse than to accept a $1022 loss by suing them in small claim court for that court’s maximum $5000 claim limit if the court ruled in our favor. It is important to note that we made one final attempt to get them to resolve this matter amicably on 21 june when we sent them a final message via their website. In that message, we specifically advised them, again, that unless we received a response by 29 june, thereby giving them one final chance to reply and send us our rebates, we would be forced to sue them in small claims court. That final message, as well as other related emails, messages, and phone calls, was also ignored, thereby, necessitating this legal action against them.

Once we finally determined we had been scammed by win - i guess we were too trusting for too long - we thought back to the initial sales presentation we had attended back in june of 2016, and realized that win had duped us and many others by the following false, misleading, deceptive and apparently fraudulent sales practices and statements:

• the post card that enticed us to attend their presentation stated we would receive a free cruise, airfare and hotel by attending. We later learned, after reading the fine print, that the "free" enticement was not “free” at all but required the payment of several hundred dollars to obtain.

• we were told at the june 2016 presentation that win had a better business bureau Bbb) rating of a+. Regrettably, we did not check their bbb rating until we started to prepare for our small claims court action. We subsequently discovered that win has an “f” bbb rating as a result of numerous - at least 42 as of 7-30-2018 - customer complaints about false, deceptive and misleading sales practices and statements, failure to pay promised rebates, failure to respond to numerous complaints, etc.

• the fact that the only contract they had us sign makes no mention of the rebate process is highly deceptive and appears to make it extremely difficult to sue them for breach of contract when they do not pay earned rebates since the written contract is silent on that important issue. However, in addition to my documented phone calls with win agents, i do have copies of the emails i received from win that state the amount of the rebates they promised to pay us for all 3 cruises.

• in retrospect, it really does not make sense for a travel club to charge anyone up to $14,995 for a membership in addition to requiring that they also pay a $199 annual renewal fee to keep their lifetime membership active.

• in preparing for our small claims court case which is pending, we discovered, from both bbb reports and sunziz.Org, an official state of florida website, that the same person, a mr. Kelly brown, is listed as the principal for at least 4 of the following 5 orlando-based llc travel club companies which all have the same principal address, while the 5th company, the leisure group, llc, while located on the same street, but at a different address, also has mr kelly brown listed as its’ principal as general manager. The 5 travel club llc companies are:

- wholesale inventory network Aka win), llc, 7575 dr. Phillips blvd, ste 170, orlando, fl 32819. The principal for this business is listed as mr. Kelly brown, manager.

- reservations network group Aka rng), llc, 7575 dr. Phillips blvd, ste 170, orlando, fl 32819. The principal for this business is also listed as mr. Kelly brown, manager.

- universal vacation services, llc, 7575 dr. Phillips blvd. Ste 170, orlando, fl 32819. The principal for this business is also listed as mr. Kelly brown, manager.

- global accommodations provider, llc, 7575 dr. Phillips blvd, ste 170, orlando, fl 32819. While the principal was not stated in the sunbiz.Org records, it does have the same principal address as the previous 3 companies.

- the leisure group Aka tlg), llc, 5036 dr. Phillips blvd, ste 256, orlando, fl 32819. The principal for this business is also listed as mr. Kelly brown, general manager.

- note: while at least 4 of the 5 companies are linked together by the same principal, the relevant point is that both win and tlg have incriminatingly similar bbb reports with “f” ratings for the same types of customer complaints about false, deceptive and misleading sales practices and statements, failure to pay rebates, failure to respond to numerous complaints, etc., and rng, while currently not rated by the bbb, also has unresolved complaints against them. While universal vacation services, llc and global accommodations provider, llc are registered with sunbiz.Org, the bbb could not locate any information about either company.)

• everyone attending our june 2016 presentation were told that they would receive substantial savings on cruises and other forms of vacation travel via the receipt of travel rebates equal to the amount that win would receive in travel commissions. That was obviously not true since, after over 9 months, and numerous unanswered emails, phone calls and messages to win, we never received any of our earned rebates for any of our 3 cruises totaling $1130, which were also the subject of several other bbb complaints against win.

• as previously mentioned, everyone at the june 2016 presentation that we attended were told that win was the largest travel club and made over $60,000,000 annually from just their annual renewal fees of $199 from over 300,000 members, plus additional revenue from the sale of their memberships. In retrospect, however, and due to win’s less apparent fraudulent business practices, i now find it extremely hard to believe, and aside from their exorbitant membership fees that top out at almost $15,000 plus annual renewal fees, that win actually has over 300,000 members paying them anywhere close to over $60,000,000 annually. My personal opinion is that was a totally false statement made to lull all attendees into a false sense of confidence and security that they were dealing with an honest and reputable company so that they, as we foolishly did, buy into their scam. Hence, based upon what i have observed, experienced, and just stated, it is my personal opinion that in addition to breach of contract that win is also guilty of fraud, which is why we are suing them in small claims court in orange county, fl.

Everyone scammed by wholesale inventory network, llc Aka win) should file a detailed complaint with the bbb and definitely sue them in small claims court in orange county, fl. While the small claims count limit is $5000, you can also recover court costs and interest on any funds paid to win, including possible interest on the unpaid rebates.

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